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Privacy Policy

General Data Protection Regulation (GDPR) and the Data Protection Act 2018

Information about our organisation and website

The Green Register
The Create Centre
Smeaton Road
Bristol BS1 6XN
Tel: 0117 377 3490

The Green Register is registered with ICO (number Z3040198)

Our key contact for data protection matters is: Birgit Nicklitzsch

What type of information we have

Data collected from you and held by The Green Register is for delivery of our services and may include:
•    Company / employee name, postal address, phone number, email address, website.
•    A record of all transactions, contact, membership renewals and event bookings made by these companies and/or employees with The Green Register

We do not store any further information or payment details.

All data collected and stored has been opted in by past transactions, membership renewal, event bookings or using the opt-in data capture form on our website.

When booking an event, renewing membership, or using an online or paper form to submit your data, you are opting-in and agreeing to:
•    This data being stored by The Green Register.
•    Be added to our email circulation list.
•    When booking an event, your name and company (only) will be shared with the trainer and other delegates, so you are able to see who else is on your booked event.

You may opt out of our email circulation list at any time, using the highlighted function on the emails.

How we store your information

Your information is securely stored on our CRM system on a secure web server in what we believe to be a well protected environment . If you have made a financial transaction with us your contact details will be stored on our accounting software Xero but please note we do not store any payment details. Bank transactions are via The Co-Operative Bank and card payments are processed via PayPal. Your information may be stored on email software held by our Email Service Provider (EPS) if you have communicated by email.  

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.

The Green Register will never pass on any data or contact details to any third party.

You may request all your data held by The Green Register be deleted, at any time, by contacting us using the following email address:

Automatic collection of information

We use cookies on our website to support your use of certain features. However, no personally identifiable data is associated with these cookies and we do not automatically log personal data.

Types of personal data collected

The data we collect may be personal data and may include your name, email address, address and telephone number.

How personal data is collected

We collect the personal data that you may volunteer while using our services. This is done when you subscribe to our newsletter, complete a form on our website, book events or courses, become a member and/or request information whether via email, our website, direct messaging on social media channels or by calling us on 0117 377 3490.

Third parties data disclosure

We do not disclose personal data to other organisations. We will not share, sell or distribute your personal data with unrelated third parties except where they are acting for or on behalf of The Green Register under contract to provide a service to you.


When you send us your data via web forms our website is secured using the HTTPS (HyperText Transport Protocol Secure) protocol to encrypt the data being sent back and forth with SSL encryption. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • Unauthorised access
  • Improper use or disclosure
  • Unauthorised modification

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitor’s personal data. Your information is maintained on a secure web server in what we believe to be a well protected environment.

The Green Register shares personal information to billing companies for completing transactions.

Rights for access to personal data

You can ask us if we are keeping any personal data about you and you can also request to receive a copy of that personal data. For such requests, please contact At any time you may delete or correct the personal information we hold for you.

Your data protection rights

Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information. 
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances. 
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the details at the top of this statement if you wish to make a request.

Data Protection Act 2018

The Green Register is registered with ICO (number Z3040198) under the Data Protection Act 2018.

Privacy Support

If you have any comments on our privacy policy, please contact us using the following email address:

Futureproof Privacy Policy

Our privacy policy aligns with the policy of Futureproof, our partner organisation – You can see how Futureproof look after your information in their privacy policy here.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:            
Information Commissioner’s Office
Wycliffe House
Water Lane
Helpline number: 0303 123 1113